Privacy Policy – IRZARA

This Privacy Policy explains how IRZARA (“we”, “us”, or “our”) collects, uses, protects, and shares your Personal Information when you visit or make a purchase from https://irzara.com/.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect Personal Information to provide you with a smooth, secure, and personalized shopping experience.

A. Device Information

Includes:
IP address, browser type, time zone, cookies, pages viewed, and interaction behavior.

Why we collect it:
To ensure site functionality, detect fraud, and improve performance and user experience.

B. Order Information

Includes:
Name, billing and shipping address, payment details, email address, and phone number.

Why we collect it:
To process orders, handle payments, deliver products, communicate order updates, and prevent fraud.

C. Customer Support Information

Includes:
Messages, contact details, and order references shared during support inquiries.

Why we collect it:
To resolve issues quickly and improve customer satisfaction.

2. How We Use Your Information

We use Personal Information to:

  • Operate and maintain our online store

  • Process payments and fulfill orders

  • Communicate order confirmations and updates

  • Provide customer support

  • Improve marketing and advertising through Facebook Ads and Google Ads

  • Improve website functionality and user experience

3. Behavioral Advertising

We may use your information to show relevant advertisements on third-party platforms such as Facebook and Google.

You can opt out here:

4. Sharing Your Personal Information

We share your Personal Information only with trusted service providers, including:

  • Shopify (store hosting & order processing)

  • Payment gateways

  • Shipping and logistics partners

  • Advertising platforms (Facebook & Google)

We do not sell your Personal Information.

5. Data Security

We implement reasonable technical and organizational security measures to protect your Personal Information.
However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain Personal Information only as long as necessary to fulfill legal, business, and operational requirements unless deletion is requested.

7. Minors

Our Site is not intended for individuals under 13 years of age. We do not knowingly collect Personal Information from children.

8. Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access your Personal Information

  • Request correction or deletion

  • Restrict or object to processing

  • Data portability

CCPA (California Residents)

You have the right to:

  • Know what Personal Information we collect

  • Request correction or deletion

  • Opt out of certain data sharing

9. International Data Transfers

Your information may be processed outside your country, including in Ireland, Canada, and the United States, in compliance with applicable data protection laws.

10. Cookies

We use cookies for:

  • Essential store functionality

  • Analytics and performance

  • Advertising optimization

You may disable cookies through your browser settings; however, some features may not function properly.

Learn more: www.allaboutcookies.org

11. Do Not Track

We do not respond to “Do Not Track” browser signals due to the absence of a consistent industry standard.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect immediately upon posting on the Site.

13. Contact Us

For questions or privacy-related requests, contact us at:

📧 Email: support@irzara.com
📍 Address:
IRZARA
House No: G3, KW&SB Society
Block 1, Gulistan-e-Johar
Karachi, Pakistan